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All of this group held Blacklist status with us due to their poor treatment of player. After closing and reopening Diceland now list their ownership as Engage Entertainment.
After doing the background research we did not feel comfortable asking any of the reviewing team to set up an account with this group. Diceland were previously part of the Morriyen Investments group - more commonly know to players as the Rome casino group - this is a group of casinos that while inconsistently more responsive to dealing with player disputes, generates a disproportionately high volume of complaints , again mostly related to excessively slow payment of players.
These casino did engage with some dispute mediation, but withdrew from working with CasinoMeister all together after a spat with the AffActive group another group we don't recommend playing with where both sides seem to have misrepresented what was going on.
Morriyen Investments also has ties to the Real Vegas group - owned by Curgam NV - who are one of the least player friendly groups on the market right now.
There are numerous reports from multiple sources of them taking several months - and in some shocking instances years - to pay players, when payment turns up at all.
They will frequently give players assurances about when funds will arrive, fail to deliver and then inform the player that the process has to be started from scratch.
This cycle goes on ad nauseam. During our December update, it came to light that the Rome group casinos have be forceably taken over by their software provider TopGame resulting in many accusations and lawsuits between the two parties.
Alongside this we found numerous instances of this group failing to respond to complaints. During the December review update we came across a player complaint where Rich casino who are owned by Engage Entertainment appear to have instituted a Spirit of the Bonus fund confiscation.
This is absolutely unacceptable behaviour. While the casino were happy to tell us that this player involved had been running multiple accounts, they refused to provide any evidence to support that claim.
Given that all this casino hold their licenses in Curacao by a Master License holder we've found to be consistently non-responsive to complaints this effectively means that the player has no-where to go to get an independent review of a decision to confiscate funds, leaving the casino as the final arbitrator with regard to decisions that they benefit from financially.
At least one of the casinos owned by Engage Entertainment, Winward, appears to have historical associations with the now defunct Top Game casino software.
Another operator listing their ownership as Engage Entertainment, Sunset Slots, has been accused by CasinoMeister of illegally obtaining a mailing list.
Engage-Entertainment's legal department have contacted us to insist that each of their operators is entirely independent. This may be true but we feel that players should be aware of all of the activities of the properties owned by this group.
At this time there is no longer any mention of Engage Entertainment on the Diceland site. You can see the historic updates to Diceland casino's terms and conditions here.
Due to the design of the Diceland website we can no longer monitor the terms and conditions at Diceland casino. To find out how our bonus ratings are calculated see Bonus Rating System.
Sticky - Can never be withdrawn. At the time of your first withdrawal the bonus will be removed from your account. Pragmatic Play might not have the same international reputation as BetSoft, but they still promise to spin a few tall tales with games like Beowulf, Dragon Kingdom and Queen of Atlantis.
One of the most popular Pragmatic Play slots is Orbital Mining, a science fiction themed slots which invites punters to go into deep space for the chance to win real money prizes.
You might never have heard of Octopus Gaming before, and that is to be expected since this is a new software studio that is a rebrand borne out of Pragmatic Play company.
And if you are after the real deal, then you should check out the live dealer lobby from VIG software. This means that patrons of the site can play slot machines on iPhones, iPads, Android smartphones, tablets and more.
There is no download needed, you simply have to use your mobile browser to find the website. While there is an email address provided on the main website, prospective players will need to create an account in order to speak to a live chat agent — and in doing so they will be bombarded by promotional deals information.
In fact, when we spoke to a representative from the casino on live chat, they had to refer our straightforward questions to email support.
If you want to play at this casino, then you will need to make a deposit. And if you want to collect your winnings, you will need to make a withdrawal.
The average time for withdrawals to be processed is 3 working days, although online options such as Neteller, Skrill and EcoPayz may be processed withing 24 hours.
A lobby full of exciting slot machines and live dealer games, a cleanly designed and modern-looking website, and a full spread of welcome bonuses and on-going promotions.
However, there is a very dark cloud hanging over this superficial veneer. That is because, with no respectable license and some vague information provided about the company and bonus terms, we find it very difficult to recommend this as a safe casino for online gambling.
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